Leading with Dignity: How to Create a Culture That Brings Out the Best in People

Conflict-resolution specialist Donna Hicks, an associate at Harvard's Weatherhead Center, built her model of dignity from decades of facilitating dialogues between parties in conflicts from the Middle East to Colombia. Her 2018 book applies it to leadership and organizational culture. Hicks sets out ten essential elements of dignity, among them recognition, inclusion, safety, fairness and accountability, and explains what leaders need to know, what they must do and how to build a culture of dignity in businesses, hospitals, churches and governments.

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Richard Branson: “As Donna Hicks, author of Leading with Dignity, writes: 'Everyone wants to be treated as if they matter.' I couldn't agree more.”