Mistakes Were Made (But Not by Me!)

By Carol Tavris

Categories: Business & Money

In this 2007 book, social psychologists Carol Tavris and Elliot Aronson ask why people dodge responsibility when things go wrong, and why we can see hypocrisy in others but not in ourselves. Their answer is cognitive dissonance and the self-justification it drives. Drawing on examples from marriage, medicine, politics, criminal justice and false memories, they show how small acts of self-deception can harden into entrenched positions and widen conflicts between people.

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