The Heart of Business: Leadership Principles for the Next Era of Capitalism

The Heart of Business is a 2021 book by Hubert Joly, the former chairman and CEO of Best Buy, written with Caroline Lambert and published by Harvard Business Review Press. Joly draws on his turnaround of Best Buy, which was widely expected to fail in 2012, to argue that companies should be built around a noble purpose and the people who serve it, not profit alone. He sets out principles for purposeful leadership and for creating an environment in which employees can achieve extraordinary performance.

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Vijay Govindarajan: “My friend, role model, and well-wisher Former @BestBuy CEO @HubertJoly_ has published the definitive book on how to achieve extraordinary performance by putting purpose and people at the heart of business. In the post-pandemic world, we need Purposeful Leaders.”